Is the firewall or anti-virus software blocking the Zoom client on your PC? Do not worry. Let's look at a few in this article Quick fixes for connection errors in Zoom meetings caused by firewall and antivirus.
Blocking zoom for firewall or antivirus? Here's the fix
The most common problem with Zoom is that no connection to a meeting is established despite an active internet connection. It can be annoying, especially when you have an important work schedule.
If there is a problem, when you try to join a meeting, you will usually see the Unable to Connect pop-up with an error code. Error codes 5000, 5003, 5004, 104101-104106, and 104110-104118 indicate connection problems with the Zoom servers. Here you can check the list of all codes and what they mean.
There are two steps you can take to resolve the connectivity issues: either configure your firewall or check your antivirus software using the steps below.
Configure your firewall
First of all, you need to make sure that your firewall is not preventing Zoom from connecting to the internet. Windows uses Windows Firewall by default. However, if you are using third party firewall software, see if it is blocking Zoom's connection requests.
To check if Windows Firewall is blocking zoom:
- Open the start menu and search for Windows security. Click it.
- Now click on Firewall and network protection.
- Choose Let an app through the firewall.
- After the new window opens, tap Change settings.
- Then scroll down to "Zoom video conference”And check that the boxes next to it are checked.
- If not, check both boxes.
- click okay below to save changes.
Now run Zoom and connect to a meeting to see if it got rid of the problem. If the check boxes were cleared, the firewall was blocking the connection for Zoom.
Check your antivirus
Sometimes Zoom cannot connect to web services due to the antivirus software such as AVG installed on your computer. This is another reason why you might encounter errors when trying to join a Zoom meeting.
You can check to see if antivirus is causing problems by temporarily disabling it on your PC. The usual process is to click the antivirus icon on the system tray and turn off protection for 10 minutes. However, the steps may vary. You can search for it on the website of each antivirus software.
Wrap up
The above methods should fix Zoom connectivity problems on your PC if they were caused by the firewall or antivirus. If the problem persists, reinstall your wireless drivers and finally install the latest version of Zoom. If you have any doubts or questions, please feel free to use the comments below.
Also Read – How To Prevent Zoom From Automatically Switching To Full Screen Mode
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